Gorski Engineering Returns Policy

12. RETURNS
12.1 Any return of Goods must first be approved by Gorski in writing and requested by the Customer within 14 days of collection, unless otherwise required by the Australian Consumer Law. Gorski reserves the right to reject a return request of the Customer where the Goods were manufactured or modified to the Customer’s specifications other than in situations where Gorski is required to accept a return of such Goods under Australian Consumer Law.
12.2 In the event Gorski accepts a return, other than as required by the Australian Consumer Law, Gorski shall issue the Customer with a credit note for 75% of all Invoices issued by Gorski in respect of the Order (inclusive of GST) less any Invoices that remain unpaid. The Customer acknowledges and accepts that Gorski shall retain from the amount paid by the Customer 25% of all Invoices issued by Gorski (inclusive of GST) as a restocking fee.
12.3 Any returned Goods must be in good, saleable condition and not substantially differ from the condition in which such Goods were provided to the Customer.
12.4 The transport of Goods of any authorised return shall be at the cost of the Customer.
12.5 Gorski reserves the right to retain any deposit paid in accordance with clause 6 of these Conditions.